A Commitment to Professionalism and Unparalleled Customer Service. Our
100% guarantee.
Since 1994, Fresh Start Home Services, Inc. has
been providing the following services to metro Atlanta homes, condos,
high rises, and office buildings.
- Professional Carpet Cleaning,
- Pet Stain and Pet Odor Removal,
- Upholstery Care,
- Highest Quality Carpet, Rug & Fabric Protector,
- Carpet Re-stretching, and Repair,
- Oriental Rug Cleaning.
Fresh Start Home Services has adopted a set
of “values” we live by. Values are “ways of
thinking” that guide us in our decisions. These values help us
accomplish our mission of providing our clients with an Unparalleled
Service Experience!
Value #1: Reputation
Unfortunately the cleaning industry is filled
with uneducated, uninformed and sometimes downright unscrupulous
companies. I am proud to say that Fresh Start enjoys one of the best
reputations around. The area’s most seasoned Residences, Interior
Designers and Realtors refer our services exclusively. Our clients have
piece of mind in knowing that consumers have given us hundreds of
positive testimonials, a 5-star rating at Kudzu.com and the #1
consumer reliability rating for
customer satisfaction.
Value #2: Experience
My technicians and I have cared for the finest
floors, rugs and fabrics since 1994. Our company is experienced in all
methods of carpet cleaning, HVAC systems, hard flooring, all fabric
types and carpet construction as well as the most unusual soiling
conditions. We are often called upon to solve cleaning related problems
that baffle other companies. This gives you the confidence that my
technicians and I will be familiar with your situation regardless of
its complexity.
Value #3: Education
My company is committed to the highest order of
education and training. We immerse ourselves in a number of educational
processes. Each staff member is thoroughly trained by the IICRC (The Institute of Inspection, Cleaning and Restoration Certification),
that’s minimum standard.
The IICRC is the world’s most
recognized body of certification for carpet, rug and upholstery cleaners.
In addition, our firm is certified by the IICRC. I hold Master Cleaning
Technician designation (the highest available), and my
technicians hold several other designations. I write articles for
industry publications as well as attend (and instruct) the highest
quality seminars around the country. We bring this education directly
to your job, giving you the most advanced cleaning ever.
Value #4: Professionalism
I take our service seriously and have pride in
what we do. Our mission is to provide you with an “Unparalleled
Service Experience” My uniformed crews will arrive on time in
a professionally lettered company vehicle and communicate with you
throughout your service experience. Expect to be treated with the
utmost respect in the most courteous manner possible.
Value #5: My Promise
My interest is in having a long–term
relationship with you. If you are not completely thrilled with the
service experience you receive from my company, we will rush back to
your location no charge and no obligation to correct the situation. If
you are still unimpressed, you owe us nothing, and we will issue 100%
refund. I do this because it protects our Reputation – our #1
Value.
I invite you to call (770-575-5758) or
email us with any cleaning or non-cleaning related questions that you
may have.
President
Fresh Start Home Services